Kaupapa

Philosophy

"Mehemea karekau ana he whakakitenga, ka mate te Iwi"

"Where there is no vision, the people will perish"

Purpose

To give efficient and quality healthcare and wellbeing services to all people residing in the rohe of Tainui

Mission 

People in Tainui...... living a life of Quality and Wellbeing regardless of Age

Values

Tainui Kawa me ona TikangaTainui Cultural Protocols
KiingitangaThe Maori King Movement
Te Paki O MatarikiMaori Royal Coat of Arms
Tautoko I te IwiProvide for the People
Arohanui ki te TangataCare and Love Always for the People
Kia mau ki te Rangimarie me te WhakaponoHold Fast to Peace, Goodwill, Truth and Justice
WairuatangaSpirituality
KaitiakitangaProtection of our Taonga
ManaakitangaCare and Respect for People
ParticipationCommitment to encouraging active participation
LeadershipTaking an active lead in providing for future health initiatives
AccessPeople being given the best opportunity to use Raukura Hauora O Tainui services
ChoiceWithout compelling people to use Raukura Hauora O Tainui services, offering an alternative based on quality
CostProviding services which are affordable to our people
EfficiencyBeing efficient, accountable for the use of resources and demonstrate value for money
Customer SatisfactionThe customer is always right. Therefore, people are to be treated with respect and treated with dignity
Our WayRaukura Hauora O Tainui services will be delivered by Maori for all

Principles

Affordable

We will provide a range of services that are affordable to all those that access them.

Consumer

All services will be consumer focused and driven by needs.

Comfort

We will ensure that all consumers accessing our services are comfortable.

Efficient

All services will be managed efficiently to maximize the use of all resources required to deliver services.

Secure

We will ensure that all our services are secure and robust to withstand time.

Safe

We will develop a safe environment, both clinically and culturally.

Child Protection Policy

Our children are our taonga, our treasures.  The Board and Management of Raukura Hauora O Tainui insist that the safety and well being of the child must be paramount at all times.  To read the organisation child protection policy please click HERE.