Philosophy
"Mehemea karekau ana he whakakitenga, ka mate te Iwi"
"Where there is no vision, the people will perish"
Purpose
To give efficient and quality healthcare and wellbeing services to all people residing in the rohe of Tainui
Mission
People in Tainui...... living a life of Quality and Wellbeing regardless of Age
Values
| Tainui Kawa me ona Tikanga | Tainui Cultural Protocols |
| Kiingitanga | The Maori King Movement |
| Te Paki O Matariki | Maori Royal Coat of Arms |
| Tautoko I te Iwi | Provide for the People |
| Arohanui ki te Tangata | Care and Love Always for the People |
| Kia mau ki te Rangimarie me te Whakapono | Hold Fast to Peace, Goodwill, Truth and Justice |
| Wairuatanga | Spirituality |
| Kaitiakitanga | Protection of our Taonga |
| Manaakitanga | Care and Respect for People |
| Participation | Commitment to encouraging active participation |
| Leadership | Taking an active lead in providing for future health initiatives |
| Access | People being given the best opportunity to use Raukura Hauora O Tainui services |
| Choice | Without compelling people to use Raukura Hauora O Tainui services, offering an alternative based on quality |
| Cost | Providing services which are affordable to our people |
| Efficiency | Being efficient, accountable for the use of resources and demonstrate value for money |
| Customer Satisfaction | The customer is always right. Therefore, people are to be treated with respect and treated with dignity |
| Our Way | Raukura Hauora O Tainui services will be delivered by Maori for all |
Principles
| Affordable | We will provide a range of services that are affordable to all those that access them. |
| Consumer | All services will be consumer focused and driven by needs. |
| Comfort | We will ensure that all consumers accessing our services are comfortable. |
| Efficient | All services will be managed efficiently to maximize the use of all resources required to deliver services. |
| Secure | We will ensure that all our services are secure and robust to withstand time. |
| Safe | We will develop a safe environment, both clinically and culturally. |
Child Protection Policy
Our children are our taonga, our treasures. The Board and Management of Raukura Hauora O Tainui insist that the safety and well being of the child must be paramount at all times. To read the organisation child protection policy please click HERE.