Kaupapa

Philosophy

"Mehemea karekau ana he whakakitenga, ka mate te Iwi"

"Where there is no vision, the people will perish"

Purpose

To give efficient and quality healthcare and wellbeing services to all people residing in the rohe of Tainui

Mission 

People in Tainui...... living a life of Quality and Wellbeing regardless of Age

Values

Tainui Kawa me ona Tikanga Tainui Cultural Protocols
Kiingitanga The Maori King Movement
Te Paki O Matariki Maori Royal Coat of Arms
Tautoko I te Iwi Provide for the People
Arohanui ki te Tangata Care and Love Always for the People
Kia mau ki te Rangimarie me te Whakapono Hold Fast to Peace, Goodwill, Truth and Justice
Wairuatanga Spirituality
Kaitiakitanga Protection of our Taonga
Manaakitanga Care and Respect for People
Participation Commitment to encouraging active participation
Leadership Taking an active lead in providing for future health initiatives
Access People being given the best opportunity to use Raukura Hauora O Tainui services
Choice Without compelling people to use Raukura Hauora O Tainui services, offering an alternative based on quality
Cost Providing services which are affordable to our people
Efficiency Being efficient, accountable for the use of resources and demonstrate value for money
Customer Satisfaction The customer is always right. Therefore, people are to be treated with respect and treated with dignity
Our Way Raukura Hauora O Tainui services will be delivered by Maori for all

Principles

Affordable

We will provide a range of services that are affordable to all those that access them.

Consumer

All services will be consumer focused and driven by needs.

Comfort

We will ensure that all consumers accessing our services are comfortable.

Efficient

All services will be managed efficiently to maximize the use of all resources required to deliver services.

Secure

We will ensure that all our services are secure and robust to withstand time.

Safe

We will develop a safe environment, both clinically and culturally.